MICASService Application for Device Management

Device Management | Software Applications


MICAS is a cloud-based service application designed for service providers who manage customer multifunction printing devices. The MICAS service delivers real-time service notifications and remote diagnostics to help increase device uptime. Service providers can use the MICAS service to monitor and maintain both Sharp and OEM devices.

Benefits for Customers

  • Automatic collection of meter data
  • Optimized device uptime for customer convenience
  • Real-time device status notifications to servicing provider

For Service Providers

  • Advanced supply monitors and forecasting tools
  • Device metrics including maintenance and status reports
  • Online resources to aid dispatchers and service technicians